FAQs

What is included in my ticket?

Your ticket guarantees entry into the Prosecco Springs festival for the duration of five hours (one session). The afternoon session starts at 12:00 and finishes at 17:00. The evening session starts at 19:00 and finishes at 00:00.

Your ticket entitles you to eight drinks, to be redeemed with as many as eight of our producers or at either of the Aperol Spritz Bars.

If you have purchased a ticket with a Masterclass, you are guaranteed entry into the festival for five hours, including attendance to one Masterclass. A Masterclass lasts for one hour. You can either attend a Prosecco Masterclass or a Prosecco Cocktail Making Masterclass.

So what actually happens at the event?

Producers from the North-Eastern region of Italy will serve samples of their Prosecco to guests who attend on the day. The producers will provide a sample glass in exchange for a token that will be issued on entry. Each guest is entitled to one sample glass of wine from as many as eight producers. You may also use one of your tokens at the Aperol Spritz bar. In addition to Prosecco tasting, you can attend one of our masterclasses (Prosecco or Cocktail), listen to live jazz music or sample authentic Italian cuisine. There will be a bottle shop where you can purchase bottles of your favourite Proseccos as souvenirs.

If I don’t use all of my tokens, am I entitled to a refund?

Tokens are non-transferable and non-refundable. If you do not use all of your allocated tokens within the five-hour session, you are not entitled to a refund. You will be unable to redeem the tokens at a later session.

Can I have more than one sample glass from the same Prosecco producer?

We carefully handpick all the producers we work with, who in turn are selective about the products they showcase on the day. To ensure all of our guests are able to enjoy the full range of Prosecco on offer, your tokens will entitle you to sample one glass from each producer and no more.

Is food included in the ticket price?

Food is not included in the ticket price. However, there will be a range of delicious food options available to purchase to suit every taste and diet.

Do you have dairy-free and gluten-free food options?

We certainly do. There will be a range of food options available to cater to these diets. If you suffer from allergies, speak to our chefs and we will do everything we can do accommodate these.

Can I attend the Masterclass without general entry to the Festival?

You may only attend a Masterclass if you have a ticket to the festival.

How long do you recommend to stay at the event?

We encourage guests to take their time getting to know the Prosecco producers who will be on hand to answer any questions you may have about their products or the process of winemaking. In addition to meeting the producers, there will be an abundance of food and live Jazz and DJs for your entertainment. So relax, unwind and enjoy la dolce vita with us at Oval Space!

Will there be a cloakroom?

Yes, there will be a secure cloakroom - £2 per item.