Terms & Conditions

  1. Prosecco Springs is strictly 18+ event. ID may be required.
  2. Bags will be subject to search upon entry and exit.
  3. Management reserve the right to refuse entry to any guest.
  4. Prosecco samples will be served in 75ml measures.
  5. You have eight stamps in total - you may redeem these at any of the eight producer stands, or at the regular bar for a soft drink.
  6. Stamps may not be used to purchase standard drinks from the general bar.
  7. Stamps are non refundable and non transferable. If you do not use all eight stamps within your five hour session, you will not be entitled to a refund.
  8. There will be a £5 charge for lost or broken glasses.
  9. Your Prosecco Springs Passport is your ticket to Prosecco. Without it we will not be able to issue you with any drinks. We are not able to replace misplaced passports.
  10. Prosecco Springs is a cashless event.
  11. Tickets are non-refundable.
  12. Masterclass tickets are non-refundable.
  13. Prosecco Springs operate a No Smoking Policy indoors. This includes vaping.
  14. Prosecco Springs are not responsible for any items lost of stolen on the premises. A paid cloakroom is provided.
  15. Any bottles purchased in the bottle shop can only be picked up upon exit.
  16. Glasses are not allowed in the outside area between Oval Space and The Pickle Factory.
  17. You require a Prosecco Springs Passport for re-entry.
  18. Hen party paraphernalia is not permitted in the main space and will need to be checked in to the cloakroom.